Program and Policy Manual

Chapter Revision Date Title (Click a subject from this column to either read or save the chapter in a PDF format.)
1 May  2017 Financial Management Standards and Procedures for Area Agencies on Aging and Disability and Their Subrecipients
2 January 2010 Commission Organization and Conduct of Business
3 January 2010 Rules of Procedure for State Agency Hearings on Contested Cases
4 January 2011 State Agency Operations
5 January 2011 Area Agency on Aging and Disability Operations and Provision of Supportive Services
6 February 2016 Senior Centers
7 February 2016 Nutrition
8 January 2010 Legal Assistance
9 January 2010 State Long-Term Care Ombudsman Program
10 January 2010 Public Guardianship for the Elderly Program
11 January 2017 National Family Caregiver Support Program
12 July 2014 Access to Services
13 January 2010 Emergency Management
14 January 2010 State Health Insurance Assistance Program (SHIP)
15 January 2010 Background Check
16 January 2017 Home- and Community-Based Services


The Tennessee Commission on Aging and Disability (TCAD), as a recipient of federal and state financial assistance, does not discriminate on the basis of race, color, or national origin under any program or activity. Tennessee's Title VI law prohibits denying an individual any service, financial aid, or benefits; providing a different service, aid or benefit, or providing them in a manner different than they are provided to others; or segregating or treating individuals separately in any manner related to receiving program services or benefits. To learn more about your rights, visit the Tennessee Human Rights Commission (THRC) or view this brochure provided by the THRC.

If you need a copy of the program descriptions or policies presented on this page, particularly if you need special accommodations to read them, please contact Lee Enss at either 615-253-4516 or