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FOOD
SECURITY INCIDENT GUIDELINES:
The
Tennessee State Food
Safety Task Force developed the following response guidelines:
Immediately dial 911 to notify local law
enforcement of any intentional act that directly affects the security
of the food product(s) your company manufactures, distributes or
warehouses. Then please notify all agencies listed below:
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Federal Bureau of
Investigation |
(615) 292-5159 |
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Tenn Office of
Homeland Security |
(615) 532-7825 |
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U.S. Food and Drug
Administration |
(615) 781-5358 |
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Tenn Bureau of
Investigation |
(615) 744-4600 |
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Tenn Department of
Agriculture |
8 am-4:30 pm, M-F
(615) 8377-5150
After Hours/Weekends (800) 262-3300 |
INCIDENT MANAGEMENT
RECOMMENDATIONS:
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Conduct an in-depth
analysis to determine whether the incident(s) had the potential to
affect product.
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Please notify all
agencies listed above of the incident.
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Immediately implement
your company's "Crisis Management Plan" which would include an
effective market withdrawal or recall procedure, if applicable.
(i.e. if product or products are no longer under the control of the
manufacturer).
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Gather all pertinent
information to define the scope of the problem including documentation
of:
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all information
concerning the product(s) in question including lot #(s),
ingredients, manufacturing process, packaging process, packing
material, etc.
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tracking of the
food(s) from ingredient receipt, storage, and batching through
processing, warehousing, and distribution.
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the names of all
personnel involved in the processing, warehousing and distribution
of the product(s) including the names of all visitors,
contractors and day laborers in the facility(s) at the time of the
incident.
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Secure, to the extent
possible, any equipment, unused ingredients, unused packaging
material, processing area(s) or storage area(s) which may have been
involved in the incident.
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Assign a point of
contact that is knowledgeable with the food(s) process and the
incident to interact with investigating agencies.*
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Assign a media
relations spokesperson to coordinate with investigating agencies in
order to generate accurate information for appropriate media
releases.*
*NOTE: It would be advisable to
pre-designate individual(s) prior to any incident to coordinate each of
these efforts.
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