Most people buy a new car because they expect it to be free from defects. When a consumer is faced with paying a new car price, they can become very frustrated when the car has mechanical problems. The obvious reaction is to request the dealer or manufacturer repair the car. Although requesting that a new car be fixed seems simple, consumers can encounter a wide variety of problems and may be left with an unrepaired vehicle after several unsuccessful attempts.
To help consumers with this problem, Tennessee has a Lemon Law to help protect consumers and inform them of their rights when dealing with new car repairs. The entire text of Tennessee's Lemon Law is at Tenn. Code Ann. § 55-24-201.
The Division of Consumer Affairs has additional information about Tennessee's Lemon Law on their website. Consumers who believe they have a lemon should contact DCA:
Tennessee Division of Consumer Affairs
500 James Robertson Pkwy., 5th Floor
Nashville, TN 37243-0600
Telephone: (615) 741-4737
Fax: (615) 532-4994
If Inside Tennessee: (800) 342-8385