Information Systems
404 James Robertson Parkway
Nashville, Tennessee 37243
Phone: (615) 741-2756
Fax: (615) 741-4345
Information Systems Director
The Information Systems Director is responsible for the day-to-day operations of the division as well as the Agency's Information Systems Plan, coordination of I.S. needs with other agencies, budgeting and project management.
Customer Support Section
The Customer Support Section is responsible for managing the Divisions help desk providing first line support to the agency across the state. Other areas of responsibility include purchasing, mainframe/TOMIS connectivity, systems configuration, statistical analysis and end-user training.
Network Support Section
The Network Section coordinates all network planning, testing and implementation of consolidated services across the state for the Board of Probation and Parole. Additional duties include end-user account management, security, printer configuration, remote communications and RFS management.
Systems Development Section
The Systems Development Section provides application development, system development and systems analysis support to the agency. The section is also responsible for the Agency's web development and maintenance.
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