Consumer Insurance Services - Vickie Trice - Director

(615) 741-2218 or 1-800-342-4029 (inside Tennessee) Consumer Insurance Services exists to educate consumers and mediate insurance-related disputes.

Our educational programs cover a vast array of insurance and insurance related issues; disaster assistance; and referrals to special programs.

Our primary responsibility is the investigation and mediation of insurance claims and other insurance related disputes as a third-party mediator. Our investigators are trained to determine if the involved insurance company or agent is acting in accordance with Tennessee laws, rules and regulations.

• 2008 Rate Changes for:
  • Health Insurance Policies
  • Homeowners Policies
  • Personal Auto Policies

• Complaint Information and Research Information:
  • Online Complaint Form
  • Complaint Data (Before Purchasing Insurance Check out the Company)
  • Disciplinary Agent Actions
  • Disciplinary Company Actions
  • Search for an Company or Producer (Agent)
  • For Current Insurance Company Ratings
  • Top Insurance Writers in Tennessee - 2008 (based on total volume):
    • Homeowners Insurers
    • Property & Casualty Insurers
    • Automobile Insurers
    • Life Insurers

• Other Consumer Insurance Information Resources:
  • Consumer Product Guides
  • Get Smart About Insurance (InsureUonline)
  • Tips on Auto Insurance
  • Tips on Homeowners Insurance
  • Homeowners Insurance Information
  • Disaster Preparedness Tips for Homeowners and Renters
  • Earthquake Safety Tips
  • Consumer Right to Know HMO information
  • HIPAA Companies [pdf]
  • Long-term Care Companies [pdf]
  • Major Medical Companies [pdf]
  • Medical Malpractice Claims & Expense Forms
  • Medicare Supplement Companies [pdf]
  • Medicare Part D Company Information
  • Authorized Small Group Reform Carriers [pdf]
  • Need an Attorney?  Contact the Tennessee Bar Association

• Our Contact Information:
  • Email Consumer Insurance Services