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Mainframe Technical Support
- Current Organizational Leader:
- Max Arnold
- Our Primary Mission:
- To provide a reliable, available, secure mainframe server environment
- Primary Objectives to Serve the Customer:
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- To provide technical support for mainframe hardware
and software
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To integrate mainframe functionality and services into the
total infrastructure (WAN/LAN and Distributed Systems Environment)
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To provide Data Center disaster recovery planning and services
- Specific Targets for Improvement or Achievement in the Year
Ahead:
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- Implement z/VM and zLinux
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Implement WebSphere
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Implement a new release of the z/OS operating system
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Upgrade IMS and DB2 software to more current releases
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Implement FlashCopy on DASD devices
- Specific Services Provided:
- zSeries processor and DASD configurations
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Mainframe project management
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z/OS operating system support
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VTAM/NCP, TCP/IP product support
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Netview product support
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Advanced Function Printing (AFP) and remote printing support
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RACF security support and security administration
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Roscoe and TSO support
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CICS and IMS online transaction processing support
- DB2 and IMS database processing support
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System performance and capacity planning
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Storage management support
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Change Management planning
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Mainframe and Open Systems disaster recovery planning
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Maintain current disaster recovery plans in secure offsite locations
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Maintain disaster recovery equipment on standby at an offsite “warm” site
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