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Office for Information Resources

Quality Assurance, Testing, & Research

Business Functions

Quality Assurance and Testing focuses on proactive assistance and not inspection.

Quality Assurance and Testing provides leadership and support for quality information systems for the State. They assist all areas of OIR, State ISM departments and vendors in creating an excellent quality environment.

The business functions of the Quality Assurance and Testing section are:

Quality Assurance

  • Development of a Quality Management Plan - QA consultants facilitate quality planning, including setting quality objectives, defining processes, and identifying measurements and success criteria.
  • Quality Assessment - QA consultants conduct quality assurance assessments of process performance against planned objectives and criteria.
  • Standards - QA monitors the completeness, adequacy, and effectiviness of State Information Technology standards.
  • Measurement - QA consultants establish and monitor measurement programs for systems development projects or existing processes.

Testing

  • Performance Testing - QA&T consultants conduct pre-production load and stress tests of an agency’s applications. The consultants collaborate with the agency to identify types of transactions to be tested determine number of users to simulate, and develop scripts. QA&T consultants also execute the tests and produce findings and recommendation reports.
  • Functional Testing - QA&T consultants coach agencies in planning and implementing functionality tests of their applications if the agency owns the testing tools. QA&T can also plan and implement testing projects for agencies that do not own the tools.

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