TERM OF CONTRACT

THE ANTICIPATED EFFECTIVE DATE AND EXPIRATION DATE OF THE CONTRACT ARE
SHOWN ON THE FRONT OF THIS SOLICITATION. IF AWARD HAS NOT BEEN MADE BY
THE ANTICIPATED EFFECTIVE DATE, THEN THE CONTRACT SHALL BECOME
EFFECTIVE UPON THE DATE THE BID IS ACCEPTED AND CONTRACT AWARDED BY
THE STATE, AS INDICATED BY THE PURCHASING AGENT'S SIGNATURE ON THE
CONTRACT NOTICE OF AWARD (NOTE: THE CHANGE OF EFFECTIVE DATE MAY NOT
RESULT IN A CHANGE OF THE ANTICIPATED EXPIRATION DATE.)

RENEWAL OPTIONS: THIS CONTRACT MAY BE RENEWED UPON SATISFACTORY
COMPLETION OF THE INITIAL CONTRACT TERM. THE STATE RESERVES THE RIGHT
TO EXECUTE UP TO -2- OPTIONS TO RENEW THIS CONTRACT ANNUALLY UNDER THE
SAME TERMS AND CONDITIONS FOR A PERIOD NOT TO EXCEED 12 MONTHS EACH BY
THE STATE. IT IS MUTUALLY UNDERSTOOD AND AGREED THAT THE STATE'S
COMMITMENT IS LIMITED TO A BASE TERM CONTRACT, NOT TO EXCEED TWELVE
(12) MONTHS, WHICH IS SUBJECT TO RENEWAL ANNUALLY AT THE STATE'S SOLE
OPTION.

IT IS UNDERSTOOD AND AGREED THAT THE STATE RESERVES THE RIGHT TO
EXTEND THE TERM CONTRACT PERIOD RESULTING FROM THIS SOLICITATION AN
ADDITIONAL PERIOD OF TIME, NOT TO EXCEED 180 DAYS BEYOND THE NORMAL
EXPIRATION DATE OF SUCH CONTRACT, UPON MUTUAL WRITTEN AGREEMENT BY
BOTH PARTIES, UNDER THE SAME TERMS AND CONDITIONS. PROVIDED, HOWEVER,
IN NO EVENT SHALL THE MAXIMUM TERM OF A CONTRACT EXCEED A TOTAL OF
SIXTY (60) MONTHS.
DELIVERY TIME (ON-TIME)

THE CONTRACTOR SHALL BE REQUIRED TO MAINTAIN OR TO HAVE AVAILABLE FOR
HIS OWN USE PERSONNEL, EQUIPMENT, AND SUPPLIES SUFFICIENT TO PERFORM
"ON-TIME" AS SPECIFIED IN THIS INVITATION TO BID.

FREIGHT F.O.B. STATE AND LOCAL GOVERNMENT AGENCIES

ALL QUOTATIONS SHALL BE F.O.B. DESTINATION. THE TERM F.O.B.
DESTINATION SHALL MEAN DELIVERED AND UNLOADED ONTO THE RECEIVING DOCK
OF ANY STATE AGENCY AND, WHEN APPLICABLE, ANY LOCAL GOVERNMENT AGENCY
OR AUTHORIZED CORPORATION WITHIN THE STATE OF TENNESSEE, WITH ALL
CHARGES FOR TRANSPORTATION AND UNLOADING PREPAID BY THE
VENDOR/CONTRACTOR.

FIRM BID PRICE PERIOD (PRICE INCREASE ALLOWED AFTER TIME FRAME)

PRICES QUOTED SHALL BE FIRM FOR 365 DAYS FOLLOWING THE DATE OF THE
AWARD, EXCEPT THE STATE SHALL BE ADVISED OF, AND RECEIVE THE BENEFIT
OF, ANY PRICE DECREASE IN EXCESS OF FIVE (5) PERCENT AUTOMATICALLY.
THE VENDOR/CONTRACTOR MUST PROVIDE WRITTEN PRICE REDUCTION INFORMATION
WITHIN TEN (10) DAYS OF ITS EFFECTIVE DATE.

REQUESTS FOR PRICE CHANGES BASED ON VENDOR/CONTRACTOR'S COST:

WRITTEN REQUESTS FOR PRICE CHANGES IN TERM CONTRACTS BASED ON VENDOR/
CONTRACTOR'S ACTUAL COST FOR OTHER THAN AN IMPOSED CHARGE BY FEDERAL,
STATE, COUNTY, OR CITY GOVERNMENT ENTITY AFTER THE FIRM PRICE PERIOD
SHALL BE SUBMITTED IN WRITING TO THE DEPARTMENT OF GENERAL SERVICES,
PURCHASING DIVISION. ANY INCREASE SHALL BE BASED ON THE CONTRACT
HOLDER'S ACTUAL COST INCREASE AND MAY NOT CONSTITUTE ADDITIONAL
PROFIT, AS SHOWN IN WRITTEN DOCUMENTATION SUCH AS INVOICES CLEARLY
DEMONSTRATING AN INCREASE IN COST COMPONENTS UPON WHICH ORIGINAL BID
OR LAST PRICE INCREASE WAS BASED, I.E. INVOICES FOR THE COST OF
MATERIALS, LABOR, DELIVERY, ETC., OR LABOR UNION AGREEMENTS FROM THE
START OF THE CONTRACT OR FIRM BID PRICE PERIOD AND CURRENT DATE AND/OR
A SIGNED LETTER FROM THE CONTRACT HOLDER'S SUPPLIER STATING THAT IT
HAS OR WILL BE IMPOSING A SPECIFIED DOLLAR AMOUNT OR A PERCENTAGE
INCREASE FOR ALL OF ITS CUSTOMERS. IF DOCUMENTATION IS FROM VENDOR/
CONTRACTOR'S SUPPLIER, VENDOR/CONTRACTOR MUST SHOW PROOF THAT IT HAS
TRIED TO OBTAIN THE GOODS FROM OTHER SUPPLIERS AND WAS UNABLE TO GET
IT AT ANY LOWER PRICE. ALL REQUESTS FOR PRICE INCREASES MUST BE
SUBMITTED IN WRITING.

IN ORDER FOR THE PURCHASING DIVISION TO APPROVE THE CONTRACT HOLDER'S
REQUEST FOR A PRICE INCREASE, ITS NEW BID PRICE(S) MUST STILL BE THE
LOW BID MEETING SPECIFICATIONS; THIS WILL BE DETERMINED BY USING THE
ORIGINAL EVALUATION MODEL WITH THE PRICES FROM THE NEW LIST PRICE.
IF THE CONTRACT HOLDER'S NEW BID PRICE IS HIGHER THAN THE NEXT LOW
BIDDER, PURCHASING DIVISION WILL EVALUATE THE NEXT LOW BID TO
DETERMINE IF IT MEETS SPECIFICATIONS AND IF SO, WILL ASK IF THE NEXT
LOW BIDDER IS WILLING TO HONOR ITS BID PRICES FOR POSSIBLE RE-AWARD.

IF THE NEXT LOW BIDDER AGREES TO HONOR ITS BID PRICE AND WILL HOLD IT
FOR THE FIRM BID PRICE PERIOD FOLLOWING AWARD, PURCHASING DIVISION
WILL APPRISE THE CONTRACT HOLDER OF THE SITUATION AND ASK IF IT WANTS
TO CONTINUE WITH ITS PRICE INCREASE REQUEST OR WITHDRAW ITS PRICE
INCREASE REQUEST. IF THE CONTRACT HOLDER STATES THAT IT WANTS TO
CONTINUE WITH ITS REQUEST FOR A PRICE INCREASE, PURCHASING DIVISION
WILL RECOMMEND CANCELLATION OF THE CONTRACT AND RE-AWARD TO THE NEXT
LOW BIDDER.

AT THE OPTION OF THE STATE, (1) REQUEST MAY BE GRANTED, (2) THE
CONTRACT MAY BE CANCELED AND AWARDED TO THE NEXT LOW BIDDER, (3)
THE CONTRACT MAY BE CANCELED AND THE COMMODITY/SERVICE BE READVERTISED
FOR AWARD, OR (4) CONTINUE THE CONTRACT WITHOUT CHANGE.
THE PURCHASING DIVISION WILL ACCEPT OR REJECT ALL SUCH WRITTEN
REQUESTS WITHIN FORTY-FIVE (45) WORKING DAYS OF THE DATE OF RECEIPT
OF COMPLETE AND VERIFIED DOCUMENTATION.

APPROVAL OF PRICE INCREASES

IF APPROVED, THE PURCHASING DIVISION WILL MODIFY THE CONTRACT TO
REFLECT THE APPROVED PRICE INCREASE, PRINT AND MAIL THE REVISED
CONTRACT. THE CONTRACT HOLDER SHALL HONOR ALL PURCHASE ORDERS
DATED PRIOR TO THE APPROVED PRICE INCREASE ACCEPTANCE DATE AT THE
ORIGINAL CONTRACT PRICE. APPROVAL OF ANY PRICE INCREASE RENEWS THE
FIRM PRICE PERIOD.

PRICE INCREASE REJECTION

WHEN THE STATE REJECTS A REQUEST FOR A PRICE INCREASE, THE CONTRACT
HOLDER WILL BE NOTIFIED IN WRITING OF THE STATE'S INTENTION PRIOR TO
THE FIRST OF THE FOLLOWING MONTH. IF THE CONTRACT IS TO BE CANCELED,
THE CONTRACT HOLDER WILL BE REQUIRED TO HONOR ALL PURCHASE ORDERS
THAT WERE PREPARED AND DATED PRIOR TO THE DATE OF THE TERMINATION,
IF RECEIVED BY THE CONTRACT HOLDER WITHIN A PERIOD OF THIRTY (30)
DAYS FOLLOWING THE DATE OF TERMINATION.
INSURANCE REQUIRED

THE SUCCESSFUL BIDDER(S) SHALL PROCURE AND MAINTAIN FOR THE DURATION
OF THE CONTRACT, AT THEIR OWN COST AND EXPENSE INSURANCE AGAINST
CLAIMS FOR INJURIES TO PERSONS OR DAMAGES TO PROPERTY INCLUDING
CONTRACTUAL LIABILITY WHICH, MAY ARISE IN CONNECTION WITH THE
PERFORMANCE OF THE WORK PERFORMED BY THE CONTRACTOR, HIS AGENTS,
REPRESENTATIVES, EMPLOYEES OR SUBCONTRACTORS UNDER THE CONTRACT.

THE INSURANCE CARRIER(S) MUST BE LICENSED TO CONDUCT BUSINESS IN THE
STATE OF TENNESSEE. THE INSURANCE WILL BE EVIDENCED BY AN ORIGINALOR
.PDF FORMAT DOCUMENT CERTIFICATE OF INSURANCE. THE CERTIFICATE SHALL
INCLUDE WORDING WHICH STATES THE PURCHASING DIVISION WILL BE NOTIFIED
THIRTY (30) DAYS PRIOR TO CANCELLATION OF THE COVERAGE OR A MAJOR
CHANGE IN THE COVERAGE PROVIDED. THE STATE OF TENNESSEE SHALL BE HELD
HARMLESS FOR ANY INJURIES, CLAIMS OR JUDGMENTS AGAINST THE CONTRACTOR.
CERTIFICATES FOR LIABILITY COVERAGES SHALL NAME THE STATE OF TENNESSEE
PURCHASING DIVISION AS AN ADDITIONAL INSURED.
THE FOLLOWING INSURANCE COVERAGES ARE REQUIRED:

WORKERS' COMPENSATION INSURANCE: A CERTIFICATE SHALL BE PROVIDED WHICH
INDICATES THE CONTRACTOR PROVIDES WORKERS' COMPENSATION COVERAGE IN
COMPLIANCE WITH THE STATE LAWS OF TENNESSEE., AND EMPLOYER'S LIABILITY
WITH THE FOLLOWING LIMITS:

E.L. EACH ACCIDENT $500,000
E.L. DISEASE- EACH EMPLOYEE $500,000
E.L. DISEASE - POLICY LIMIT $500,000

GENERAL LIABILITY AND PROPERTY DAMAGE INSURANCE: COMPREHENSIVE
GENERAL LIABILITY INSURANCE, INCLUDING BUT NOT LIMITED TO, BODILY
INJURY, PROPERTY DAMAGE, CONTRACTUAL LIABILITY, PRODUCTS LIABILITY,
WITH COMBINED SINGLE LIMITS OF $500,000 PER OCCURRENCE WITH A MINIMUM
AGGREGATE OF $1,000,000.

THE SUCCESSFUL BIDDER(S) SHALL PROVIDE THE PURCHASING DIVISION
WITH AN ORIGINAL CERTIFICATE OF INSURANCE OR .PDF FORMAT DOCUMENT
AS PROOF OF INSURANCE COVERAGE, AS STATED ABOVE, NAMING THE STATE OF
TENNESSEE, PURCHASING DIVISION AS ADDITIONAL INSURED, WITHIN TEN (10)
BUSINESS DAYS AFTER REQUEST. IF THE CERTIFICATE OF INSURANCE IS IN
.PDF FORMAT, IT MUST BE RECEIVED DIRECTLY FROM THE INSURANCE COMPANY.

UPON AWARD, FAILURE TO MAINTAIN INSURANCE COVERAGE FOR THE DURATION
OF THE CONTRACT PERIOD MAY RESULT IN CANCELLATION OF THE CONTRACT. IN
EVENT THAT THE INSURANCE POLICY ON FILE IN THE PURCHASING DIVISION
EXPIRES OR IS CANCELED, THE CONTRACTOR WILL BE REQUIRED TO CEASE WORK
UNTIL PROOF OF INSURANCE IS PRESENTED.

INSPECTION

ALL MATERIALS, EQUIPMENT, AND SUPPLIES ARE SUBJECT TO INSPECTION AND
TESTING. ITEMS THAT DO NOT MEET SPECIFICATIONS WILL BE REJECTED.
FAILURE TO REJECT UPON RECEIPT DOES NOT RELIEVE THE CONTRACTOR OF
LIABILITY. WHEN SUBSEQUENT TESTS AFTER RECEIPT ARE CONDUCTED AND
WHEN SUCH TESTS REVEAL DAMAGE OR FAILURE TO MEET SPECIFICATIONS, THE
STATE MAY SEEK DAMAGES REGARDLESS OF WHETHER A PART OR ALL OF THE
MERCHANDISE HAS BEEN CONSUMED.

TECHNICAL ASSISTANCE

THE VENDOR/CONTRACTOR WILL FURNISH COMPETENT TECHNICAL ASSISTANCE FOR
THE TYPE OF EQUIPMENT OR SERVICES REQUESTED AS MENTIONED IN THE
SPECIFICATIONS FOR "EMERGENCY" AND "NON-EMERGENCY" SERVICES AND
WITHOUT ADDITIONAL COST TO THE STATE. ENTER THE NAME, ADDRESS, AND
TELEPHONE NUMBER OF THE TECHNICIAN OR SERVICE REPRESENTATIVE IN THE
SPACE PROVIDED BELOW.

NAME _______________________________
ADDRESS_______________________________
_______________________________
_______________________________

PHONE NO.______________________ FAX NO.__________________________

PAGER NO.______________________

EMAIL ADDRESS.____________________________________________

WEBSITE.__________________________________________________

STATE CONTRACT ADMINISTRATOR

QUESTIONS OR PROBLEMS ARISING FROM BID PROCEDURES OR SUBSEQUENT ORDER
AND DELIVERY PROCEDURES SHOULD BE DIRECTED TO:

STATE OF TENNESSEE
DEPARTMENT OF GENERAL SERVICES, PURCHASING DIVISION
312 ROSA L. PARKS AVENUE
3RD FLOOR WILLIAM R. SNODGRASS TN TOWER
NASHVILLE, TN 37243-0557

TO THE ATTENTION OF THE BUYER LISTED ON THE FACE OF THE
INVITATION TO BID.

CANCELLATION

TERMINATION FOR CONVENIENCE: THE STATE MAY TERMINATE THIS CONTRACT
WITHOUT CAUSE. SAID TERMINATION SHALL NOT BE DEEMED A BREACH OF
CONTRACT BY THE STATE. THE STATE SHALL GIVE THE VENDOR/CONTRACTOR AT
LEAST NINETY (90) DAYS WRITTEN NOTICE BEFORE THE EFFECTIVE CANCELATION
DATE.
THE VENDOR/CONTRACTOR SHALL BE ENTITLED TO RECEIVE COMPENSATION FOR
GOODS SHIPPED OR SERVICES SATISFACTORILY COMPLETED AS OF THE
CANCELATION DATE, BUT IN NO EVENT SHALL THE STATE BE LIABLE TO THE
VENDOR/CONTRACTOR FOR COMPENSATION FOR ANY GOODS OR SERVICES WHICH
HAVE NOT BEEN RENDERED.
UPON SUCH TERMINATION, THE VENDOR/CONTRACTOR SHALL HAVE NO RIGHT TO
ANY ACTUAL GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR ANY OTHER
CLAIMS WHATSOEVER OF ANY DESCRIPTION OR AMOUNT.

TERMINATION FOR CAUSE: IF THE VENDOR/CONTRACTOR FAILS TO FULFILL ITS
OBLIGATIONS UNDER THIS CONTRACT IN A TIMELY OR PROPER MANNER, OR IF
THE VENDOR/CONTRACTOR VIOLATES ANY TERMS OF THIS CONTRACT, THE STATE
SHALL HAVE THE RIGHT TO IMMEDIATELY TERMINATE THE CONTRACT UPON
WRITTEN NOTICE OF INTENT TO CANCEL. THE STATE SHALL HAVE THE RIGHT TO
WITHHOLD PAYMENT IN EXCESS OF FAIR COMPENSATION FOR COMPLETED
SERVICES. NOTWITHSTANDING THE ABOVE, THE CONTRACTOR SHALL NOT BE
RELIEVED OF LIABILITY TO THE STATE FOR DAMAGES SUSTAINED BY VIRTUE OF
ANY BREACH OF THIS CONTRACT BY THE CONTRACTOR.

AT THE END OF ANY FISCAL YEAR ANY CONTRACT MAY BE CANCELED BY THE
STATE WITHOUT NOTICE, IN THE EVENT THAT FUNDS TO SUPPORT THE CONTRACT
BECOME UNAVAILABLE.

THE VENDOR/CONTRACTOR WILL BE REQUIRED TO HONOR ALL PURCHASE ORDERS
THAT WERE PREPARED AND DATED PRIOR TO THE DATE OF THE TERMINATION, IF
RECEIVED BY THE VENDOR/CONTRACTOR WITHIN A PERIOD OF THIRTY (30) DAYS
FOLLOWING THE DATE OF TERMINATION.

VENDOR REPORTING

CONTRACT VENDORS WILL BE REQUIRED TO SUBMIT REPORTS VALIDATING
CONTRACT PURCHASES, INCLUDING PURCHASES MADE BY LOCAL GOVERNMENTS, BY
PERIOD, LINE ITEM AND RECEIVING LOCATION. REPORTS WILL DETAIL A
MINIMUM THE FOLLOWING INFORMATION:

1. CONTRACT NUMBER
2. CONTRACT LINE ITEM NUMBER
3. COMMODITY DESCRIPTION
4. LINE ITEM QUANTITY PURCHASED
5. LINE ITEM DOLLAR AMOUNT (VOLUME) PURCHASED

ADDITIONAL REPORT DETAILS MAY BE REQUIRED WITH A THIRTY (30) DAY
WRITTEN NOTICE. REPORTS ARE DUE AT THE PURCHASING DIVISION OFFICE IN
THE FIRST WEEK OF THE FOURTH (4TH) QUARTER OF THE CONTRACT TERM.
REPORTS MUST BE SUBMITTED ELECTRONICALLY OR BY DIGITAL APPLIANCE IN
MICROSOFT EXCEL FORMAT. SEMI-ANNUAL OR QUARTERLY REPORTS MAY BE
REQUESTED IN WRITING BY THE CONTRACT ADMINISTRATOR WITH A THIRTY (30)
DAY WRITTEN NOTICE TO THE VENDOR.

SERVICE CONTRACTS: CONFLICT OF INTEREST

THE CONTRACTOR WARRANTS THAT NO PART OF THE TOTAL CONTRACT AMOUNT
SHALL BE PAID DIRECTLY OR INDIRECTLY TO AN EMPLOYEE OR OFFICIAL OF
THE STATE OF TENNESSEE AS WAGES, COMPENSATION, OR GIFTS IN EXCHANGE
FOR ACTING AS AN OFFICER, AGENT, EMPLOYEE, SUBCONTRACTOR, OR
CONSULTANT TO THE CONTRACTOR IN CONNECTION WITH ANY WORK CONTEMPLATED
OR PERFORMED RELATIVE TO THIS CONTRACT.

ON-SITE INSPECTION

ALL BIDDERS SHOULD VISIT THE SITE TO TAKE EXACT MEASUREMENTS AND
EXAMINE THE PREMISES TO BECOME FAMILIAR WITH ANY PROBLEMS OR
UNUSUAL CIRCUMSTANCES WHICH MIGHT EXIST. NO ALLOWANCES WILL BE
MADE BY THE STATE FOR ERRORS IN QUOTATIONS DUE TO ANY BIDDER
NOT VISITING THE SITE PRIOR TO SUBMITTING THEIR BID. BIDDERS
SHALL BE RESPONSIBLE FOR THEIR OWN MEASUREMENTS.

CLEAN-UP

CLEAN UP SHALL BE THE RESPONSIBILITY OF CONTRACTOR. CONTRACTOR TO
ASSURE THAT JOB SITE IS CLEAN OF NAILS, DEBRIS, ETC. AT END OF EACH
DAY TO ENSURE SAFETY. CONTRACTOR WILL CLEAN UP AND HAUL AWAY ALL
SCRAP WHEN WORK IS COMPLETED.

DAMAGES

IF STATE PROPERTY IS DAMAGED, STOLEN OR LOST AS A RESULT OF
CONTRACTOR'S OR CONTRACTOR'S EMPLOYEES' NEGLIGENCE AND THAT PROPERTY
HAS TO BE REPAIRED OR REPLACED BY THE STATE, THE EXPENSE FOR SUCH WORK
OR REPLACEMENT WILL BE DEDUCTED FROM THE MONIES DUE THE CONTRACTOR.
IN ADDITION TO THE FOREGOING, THE STATE RESERVES THE RIGHT TO PURSUE
CLAIMS FOR DAMAGES THROUGH ANY AND ALL LEGAL REMEDIES AVAILABLE TO THE
STATE.
SECURITY OF PROTECTED INFORMATION (A) ALL EMPLOYEES, AGENTS, AND
OTHER AFFILIATES OF CONTRACTORS UNDER THIS CONTRACT SHALL PROTECT THE
SECURITY OF INFORMATION IDENTIFIED TO THEM AS PROTECTED HEALTH
INFORMATION (PHI).

CONTRACTOR'S MANAGING AGENTS WHO ARE NOTIFIED BY THE STATE ABOUT THE
PRESENCE OF PHI IN FACILITIES COVERED BY THIS CONTRACT WILL TRANSMIT
SUCH NOTICE TO ALL EMPLOYEES, AGENTS, AND OTHER AFFILIATES OF THE CON-
TRACTOR ALLOWED ACCESS TO SUCH FACILITIES DURING THE COURSE OF THIS
CONTRACT.

(B) ALL INDIVIDUALS COVERED BY SECTION __(A) SHALL NOT READ, EXAMINE,
REMOVE, OR OTHERWISE INTERFERE WITH PHI. THEY SHALL NOT ALLOW ACCESS
TO PHI, OR DISCLOSE THE CONTENTS OF PHI, TO ANY OTHER PERSON. ALL
INDIVIDUALS WITH KNOWLEDGE OF AN UNAUTHORIZED DISCLOSURE OF PHI SHALL
NOTIFY EITHER AN APPROPRIATE STATE OFFICIAL OR A MANAGER OF THE CON-
TRACTOR WITH RESPONSIBILITY FOR NOTIFYING THE APPROPRIATE STATE
OFFICIAL.
TELEPROMPTER SERVICE SPECIFICATIONS

PRICES BID, LINES 1 - 24, SHALL BE ENCLUSIVE OF ALL EXPENSES
INCURRED BY VENDOR, A COMPLETE TELEPROMPTER SYSTEM WITH OPERATOR WITH
ALL SPECIFICATIONS LISTED BELOW.


1. SCOPE OF SERVICE

VENDOR SHALL PROVIDE ALL LABOR, MATERIALS AND EQUIPMENT TO PERFORM
TELEPROMPTER SERVICES TO ALL AGENCIES IN LOCATIONS THROUGHOUT THE
FOUR (4) REGIONS OF THE STATE OF TENNESEE.

AWARD MADE BY REGIONS, SEE REGIONAL MAP ENCLOSED IN SOLICITATION.


2. SPECIFICATION REQUIREMENTS AND RESPONSIBILITIES:

A. GENERAL REQUIREMENTS

THE OMISSION OF DETAILED SPECIFICATIONS DOES NOT LIMIT THE
QUALITY OF SERVICES TO BE PROVIDED AND ONLY THE BEST
COMMERCIAL PRACTICES ARE ACCEPTABLE.

-- THE VENDOR AWARDED THIS CONTRACT SHALL HAVE AN ADEQUATE
SERVICE ORGANIZATION FOR WHICH THE BID IS APPLICABLE.
CONTRACTOR'S SERVICE STAFF SHALL HAVE THE ABILITY TO
RECEIVE CALLS AND DISPATCH SERVICE PERSONNEL AND EQUIPMENT
UPON REQUEST.

-- THE VENDOR SHALL PROVIDE CONTACT INFORMATION AS FOLLOWS:

CONTACT PERSON: _________________________

CONTACT PERSON TELEPHONE NUMBER: _________________________

EMERGENCY TELEPHONE NUMBER: _________________________

CELL TELEPHONE NUMBER: _________________________

E-MAIL ADDRESS: _________________________


B. SPECIFICATIONS AND SPECIAL REQUIREMENTS:

1. VENDOR SHALL PROVIDE A COMPLETE PRESIDENTIAL TELEPROMPTER
SYSTEM WITH EQUIPMENT OPERATOR.

SHALL INCLUDE BUT NOT LIMITED TO THE FOLLOWING:

A. ONE (1) PAIR OF 17 INCH (MINIMUM) FLAT PANEL OR CRT
SCREEN, WITH POLES AND GLASS,
B. COMPUTER,
C. SOFTWARE, AND
D. OPERATOR PRESIDENTIAL MONITOR SETUP, FOR SINGLE PODIUM
WITH ALL CABLES, ADAPTERS, AND EQUIPMENT FOR OPERATION
OF "ALL" EQUIPMENT NECESSARY TO PERFORM TELEPROMPTER
SERVICE.

2. UPON REQUEST BY THE AGENCY, VENDOR SHALL PROVIDE EQUIPMENT
AND OPERATOR TO BE MADE AVAILABLE FOR DEMONSTRATIONS,
PRACTICES, AND PROGRAMMING AT NO ADDITIONAL COST TO THE
STATE.

3. REGULAR VS. PREMIUM TIME

A. REGULAR TIME: WORK PERFORMED BETWEEN 6:00 AM AND
6:00 PM, MONDAY THROUGH FRIDAY.

B. PREMIUM TIME: WORK PERFORMED DURING THE HOURS OF
6:01 PM AND 5:59 AM, MONDAY THROUGH
FRIDAY, NIGHTS, WEEKENDS, HOLIDAYS.

PREMIUM TIME SHALL BE COORDINATED AND APPROVED BY THE
AGENCY REPRESENTATIVE AND WILL BE SUBJECT TO THE
PREMIUM TIME HOURLY RATES AS BID.

4. ALL VISITATIONS BY TELEPROMPTER OPERATOR SHALL BE LOGGED
ON-SITE AS TO DATE AND TIME (I.E., TIME-IN AND TIME-OUT)
BY AGENCY REPRESENTATIVE. IT IS REQUIRED THAT ALL VENDOR
REPRESENTATIVES PERSONALLY SIGN-IN AND SIGN-OUT TO VERIFY
THEIR PRESENCE AND LENGTH OF STAY AT THE FACILITY.

LABOR RATES BEGIN AT TIME OF SIGN-IN AND END AT TIME OF
SIGN-OUT. LABOR RATES ARE NOT APPLICABLE TO TRIP CHARGE.
TIME SPENT TRAVELING TO AND FROM JOB SITE CANNOT BE BILLED
AS LABOR. LUNCH AND OTHER BREAKS ARE EXCLUDED.

5. ANY JOB REQUIRING MORE THAN ONE (1) TELEPROMPTER OPERATOR
MUST HAVE PRIOR APPROVAL OF THE AGENCY REPRESENTATIVE OR
HIS/HER DESIGNEE.


3. "EMERGENCY" AND "NON-EMERGENCY" SERVICES:

THE CONTRACTOR SHALL PROVIDE FOR "EMERGENCY" AND "NON-EMERGENCY"
SERVICE TWENTY-FOUR (24) HOURS PER DAY, SEVEN (7) DAYS PER WEEK.

THE CONTRACTOR'S RESPONSE TIME WILL COMMENCE UPON NOTIFICATION AND
AS FOLLOWS:

A. "NON-EMERGENCY" SERVICES SHALL BE REQUIRED ON-SITE WITHIN
ONE (1) WORK DAY (I.E., TWENTY-FOUR (24) HOURS UPON
NOTIFICATION) UNLESS OTHERWISE INSTRUCTED BY THE AGENCY
REPRESENTATIVE.

B. "EMERGENCY" SERVICES SHALL BE REQUIRED ON-SITE WITHIN FOUR (4)
HOURS UNLESS OTHERWISE INSTRUCTED BY THE AGENCY REPRESENTATIVE

C. "TRIP CHARGES" ARE LIMITED TO A SINGLE CHARGE PER ROUND TRIP
OF TELEPROMPTER SERVICE, PER OCCURANCE.

RETURN TRIPS DUE TO INCOMPLETE WORK AND/OR SERVICE, SHALL BE
LIMITED TO A SINGLE TRIP CHARGE. A TRIP CHARGE IS NOT
APPLICABLE TO JOB ESTIMATES, BUT IS VALID FOR TELEPROMPTER
SERVICE "ONLY".

TRAVEL/TRANSPORTATION COSTS FOR JOB ESTIMATES AND TECHNICAL
ASSISTANCE ARE TO BE INCLUDED IN THE PRICE AS BID FOR JOB
ESTIMATES AND TECHNICAL ASSISTANCE.

THE HOURLY RATE FOR SERVICE CALL BEGIN WHEN THE CONTRACTOR
SIGNS-IN AT THE JOB SITE.