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Department
of Human Services Families
First Online Policy Manual Right to Apply for Families First |
Revised: |
2.1 |
POLICY STATEMENT |
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Any person
wishing to do so shall have the opportunity to apply for Families First. ·
Information
about the Families First program administered by the Department of Human
Services shall be provided to any person requesting it. ·
Applications
may be submitted in person, by mail, by FAX, or on-line to the DHS Office in
the county of the applicant’s residence and must be on a form prescribed by
the agency. The application must be
filed by the applicant, his/her authorized
representative or designated agent, or someone acting responsibly for
him/her. ·
An applicant
may be assisted by any individual of his choosing in the various aspects of
the application/renewal of eligibility process. However, it is unlawful for any
person/agency to charge or receive anything of value, either directly or
indirectly, for providing such assistance to a person requesting Families
First. ·
Proof of
eligibility is not required of a person prior to his filing an application. ·
The right to
file an application shall not be denied to any person even though it is
apparent to the caseworker that eligibility for Families First benefits does
not exist. ·
The
applicant (or designee) must complete an interactive interview with the
caseworker whereby the application will be completed through on-line entry of
information into the eligibility and case management system. In the event the eligibility and case
management system is unavailable the information will be collected via a paper
application and will be entered into the eligibility and case management
system at a later time to complete the electronic case file. |
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