Department of Human Services

Families First Online Policy Manual

Verification Procedures

Revised:

30.2

DOCUMENTARY EVIDENCE

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·        Documentary evidence is written proof that is relied on as the basis, proof, or support of information provided by the AU and may be official or unofficial.

 

-       Official documents are those that are prescribed or recognized as authorized and are most commonly provided by businesses, agencies, and organizations engaged in specific enterprises or service delivery.  A social security card, utility bill, or award letter is an example of official documents.

 

-       Unofficial documentary evidence may include such items as hand-written notes from employers, baby-sitters, etc.

 

·        Documentary evidence is considered the primary source of verification.  When it is not available, collateral contacts, or home visits will be used.

 

·        When using documentary evidence, record the title or type of document, document number, date of document, date seen, and contents.

 

Glossary

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