Department of Human Services

Families First Online Policy Manual

Rights and Responsibilities

Revised:

31.21

THE COMPLIANCE OFFICER ADA RESPONSIBILITIES

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The Compliance Officer oversees and coordinates ADA compliance for the Department and its contracting agencies. The Compliance Officer:

 

        Reviews submitted ADA grievances and makes final determinations. Bulletin 33, FA-07-14

 

        Reviews, periodically, all accommodations requested, provided, or denied to:

 

-   Ensure that ADA policies are being appropriately applied.

-   Identify trends.

-   Identify training needs.

-   Identify needed improvement in application issues.

 

        Conducts ADA training for DHS contractors or reviews ADA training developed by the contractor.

 

        Ensures that all contractor staff who are involved in serving clients, including both new and existing staff, are trained on ADA policies and serving clients with disabilities.

 

        Conducts regular oversight of contractor ADA and agency compliance through site visits, case file reviews, interviews with staff, and other means. Bulletin 33, FA-07-14

 

Glossary

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