Department of Human Services

Families First Online Policy Manual

Authorization of Grants

Revised:

32.1

POLICY STATEMENT

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Families First grants are received through an Electronic Benefit transfer system (EBT). This is an on-line system in which the recipient, or other designated payee (Protective Payee), can electronically access assistance benefits with the use of a Benefit Security Card.

 

The grant is authorized by the caseworker assigned to the case, or other caseworker or supervisor in the administrative structure who has update access to the case.

 

The grant is authorized by entering the appropriate reason codes in the eligibility and case management system case file.

 

After the caseworker authorizes the benefits, they are transmitted nightly to the EBT processor.  The processor sets up the individual debit accounts, which allow participants to access their benefits.

 

Families First benefits can be accessed on the first day of each month for active participants.  For new applicants, the benefits will usually be available the day after the grant is authorized.

 

The Benefit Security Card is mailed to the participant at the mailing address listed in the eligibility and case management system.  If there is a protective payee, a Benefit Security Card will be mailed to the address listed on the eligibility and case management system.  The address for the participant and the protective payee (if any) must be a legitimate address and cannot be “General Delivery”.

 

The Benefit Security Card will be mailed only to the caretaker relative named in the eligibility and case management system unless a protective payee is named.

 

Refer to the EBT handbook for more detail.

 

Refer to the Treatment of Income chapter for grant amounts.

 

Glossary

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