Department of Human Services

Families First Online Policy Manual

Interviewing for Eligibility

Revised:

5.2

PURPOSE OF AN INTERVEIW

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The interview:

 

·        Helps the client gain an understanding of the Department and its programs, clarifies questions about eligibility, and provides an opportunity to present information in his/her own words.

 

·        Permits an opportunity to gather information needed to determine eligibility in an organized fashion and to assist the client in requesting a better understanding of the requirements of the program.

 

·        Permits the Families First client an opportunity to communicate goals and to request supportive services needed to move to self-sufficiency.

 

·        Gives the caseworker an opportunity to discuss goals and specific needs of the client that will help the family move to self-sufficiency.

 

·        Provides the opportunity to discuss the client's rights and responsibilities.

 

·        Provides an opportunity to discuss other resources that may be of assistance to the client.

 

·        Provides the caseworker with the information needed to determine which one of the four paths through the program is most appropriate for the family.

 

Glossary

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