Department of Human Services

Families First Online Policy Manual

Diversion

Revised:

6.7

PROCEDURES

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The client representative will present the Diversion option during the orientation interview to new clients who have a work requirement. If a client meets the Diversion criteria and chooses to receive a payment in lieu of Families First, the client rep will:

 

        Request that the client sign a Diversion Agreement.

 

        Give the client a copy of the signed agreement.

 

        Enter the Diversion indicator in the eligibility and case management system.

 

        Complete Diversion documentation information in the eligibility and case management system.

 

        Make an (off-line) Child Care referral, if employed.

 

        Issue a Diversion payment (as an auxiliary payment accessed with an EBT card).

 

Only Program Supervisors and client representatives are authorized to issue Diversion payments.

Glossary

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