Families First Highlights and Services

• Child only cases - This is a special category of exemptions. When a child lives with a relative who is not their parent, the adult may choose to be excluded from the case. When the parent(s) collect SSI, they are also excluded from the case.
• Work, training, and personal responsibility - These are the guiding principles of the program. Adult family members must work or engage in training and educational activity for up to 30 hours a week. A personal responsibility plan is developed for each individual which details how they will work toward self-sufficiency. The plan also requires that children stay in school, get regular health checks, and are current on their immunizations.
• Non-compliance with Personal Responsibility Plan- Participants must comply with the plan that they developed with DHS. Failure to comply without good cause could affect the participant’s eligibility to access program services and cash benefits.

Contact Family Assistance Service Center Toll-Free Customer Service Line: 1-866-311-4287 Locate Your Local DHS Office