Crisis Information Line

1-800 809-9957

This line operates 24 hours a day, 7 days a week and is open to anyone who needs mental health crisis services. Your call is routed to the closest crisis team. If all teams are busy, the line rolls to a backup line that can either handle the call or contact crisis workers in the caller's area for direct intervention. Someone is always available to answer and locate crisis services. This line is provided by the TennCare Partners Program and funded by Premier and Tennessee Behavioral Health.

Other Important Phone Numbers

DMHDD's Office of Consumer Affairs
1-800-560-5767

Operated by the Department of Mental Health and Developmental Disabilities to assist consumers in addressing issues and finding their way through the system. Staff can also help consumers exercise their appeal rights if if the problem can not be resolved otherwise.

TennCare Information Line
1-800-669-1851
TennCare Internet Link

TennCare Partners Advocacy and Information Line
1-800-758-1638
242-7339 (in Nashville)

The State contracts with the Mental Health Association of Middle Tennessee to operate this line, which provides information specific to the TennCare Partners Program (behavioral health services).

Health Options (for people who have been disenrolled from TennCare)
1-888-486-9355

This is customer service for TennCare. You can get general TennCare information, and information on premiums and eligibility. This line is operated by the TennCare Bureau.

To get help in another language, call one of these numbers: