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OFFICE OF LICENSURE

The TDMHDD Office of Licensure is responsible for protecting Tennesseans who need mental health, developmental disability and personal support services by applying the Department's licensure rules and regulations.

The Office of Licensure functions to protect the interest of tax-paying citizens against unlicensed practitioners, unsafe environments, inadequate education and training of personnel, physical and mental abuse and any unscrupulous acts deemed detrimental to the treatment and general welfare of persons with mental health/developmental disabilities issues or in need of personal support services.

Regional staff, operating out of three regional offices - one in each grand region of the state:

  • Conduct unannounced inspections and follow-up inspections of licensed facilities;
  • Develop the supporting documents needed to issue licenses;
  • Conduct complaint investigations of reports of abuse and deficiency in operation of a facility or service;
  • Maintain current files and appropriate records for all facilities and services licensed by the department;
  • Provide consultation and technical assistance as needed to licensed and proposed programs.

To report suspected violations of licensure rules or to submit formal or general complaints about any licensed service or facility, call the number listed below for your region.

East Tennessee Complaint Intake Number: 1-866-777-1250
Middle Tennessee Complaint Intake Number: 1-866-797-9470
West Tennessee Complaint Intake Number : 1-866-344-0858

For Licensure Rules, click here or the picture on the left.

For Licensure Forms, click here.

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