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Memphis Mental Health Institute

951 Avenue• Memphis, TN 38103
Phone: 901-577-1800 • Fax: 901-577-1434

Referral Process / Criteria for Admission

Memphis Mental Health Institute offers acute inpatient psychiatric services for adults 18 years of age and older. This level of care is designed to provide psychiatric diagnosis, stabilization, and individual treatment as designated by the patient’s treatment team. No person will be denied admission to Memphis Mental Health Institute based on race, sex, religion, or ability to pay.

Most admissions to MMHI are admitted on an emergency involuntary basis. These admissions must first be evaluated in the community by a mandatory pre-screening agent to determine if the individual meets the legal criteria for emergency involuntary admission under Tennessee Code Annotated, Title 33, Chapter 6, Part 4. If a MPA is not available to evaluate the individual within 2 hours, the evaluation may be conducted by a physician or a psychologist with a health service provider designation in consultation with the mobile crisis team. If the MPA (or physician or psychologist) determines that the individual meets criteria for emergency involuntary admission, a Certificate of Need for emergency involuntary admission will be completed by the MPA (or physician or psychologist) and the individual may then be referred to MMHI. There are several MPAs in Shelby County, with the majority affiliated with the Mobile Crisis Team operated by Southeast Mental Health Center.

Mobile Crisis Team (901) 577-9400

To refer an individual to MMHI for emergency involuntary hospitalization, the MPA (or physician or psychologist, if a MPA is not available within 2 hours) must provide the following documentation to MMHI Admissions Department:

  • The Certificate of Need for emergency involuntary admission
  • Information as to whether the person has a durable power of attorney for health care or declaration for mental health treatment (if ascertainable) and a copy if it is available
  • Information as to whether the person is on mandatory outpatient treatment (if ascertainable and if applicable)
  • Name of person referring to MMHI
  • Known medical condition(s)
  • Current or recent prescription and/or over-the-counter medication(s), if any
  • Current or recent use of alcohol and/or other substance use, if any
  • Name of current or most recent community mental health provider (if known)
  • Recommendations for services and/or supports following discharge

Prior to transporting an individual to MMHI for evaluation for emergency involuntary hospitalization, the MPA (or physician or psychologist, if a MPA is not available within 2 hours) must contact the MMHI Admissions Office to determine if there is a suitable available bed. If MMHI has bed availability, a confirmation number will be provided to the MPA (or physician or psychologist). If MMHI does not have a suitable available bed, the individual may be referred on to another RMHI, if there is an available bed, or may be placed on a waiting list for admission to MMHI.

Upon arrival at MMHI, a MMHI physician will also evaluate the individual. If the MMHI physician concurs that the individual meets the criteria for emergency involuntary hospitalization, a second Certificate of Need will be completed by the physician and the person will be admitted to MMHI.

Referrals for admission are also accepted via court order or transfer from other hospitals pursuant to Tennessee Department of Mental Health statute and policies.
To make a referral, contact MMHI Admissions Department at the number listed below.

Click Here for Patients Rights

Contact Information for MMHI Admissions Department
Telephone (901) 577-1873 – Fax (901) 527-1320

Memphis Mental Health Institute Links