Regional Mental Health Institutes
The Tennessee Department of Mental Health and Substance Abuse Services operates 4 Regional Mental Health Institutes (RMHIs) which provide in-patient psychiatric services for adults. Most RMHI admissions are on an emergency involuntary basis. The RMHIs provide psychiatric services based upon the demonstrated and emerging best practices of each clinical discipline, and are fully accredited, certified and licensed.
Any concerns regarding patient care and safety at a RMHI should first be directed to the RMHI Chief Executive Officer. If concerns cannot be resolved through the RMHI management, please contact the TDMHSAS by either calling 1-800-560-5767 or by e-mailing OCA.TDMHSAS@tn.gov. If concerns are not adequately resolved by either the RMHI management or TDMHSAS, the public may contact the Joint Commission to report any concerns or register complaints by calling 1-800-994-6610, e-mailing firstname.lastname@example.org or accessing the Joint Commission's web site at http://www.jointcommission.org/report_a_complaint.aspx .