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Frequently Asked Questions

Question 9

What do I do if my license has been cancelled, suspended or revoked?

Answer: There are five ways to contact us for this information:

  1. Go online to www.tennesseeanytime.org/reindl then click the option to "Restore your Driving Privileges."
  2. By e-mailing FinResp.Safety@tn.gov.

    NOTE: Please allow two business days for an e-mail response.

  3. By telephone: (615) 741-3954
    Toll-Free: (866) 903-7357

    By Fax: (615) 253-2093

    NOTE: Examiners are on duty Monday-Friday 8:00 a.m. to 4:30 p.m. Central time. However, information can be obtained 24 hrs a day 7 days a week through our automated system if you know your TN driver license number.

    Telecommunications for Deaf: 615-532-2281

  4. You may visit the following offices Monday - Friday, 8:00 a.m. to 4:00 p.m.

    Nashville
    624 Hart Lane
    (615) 532-9780
    Service Hours: Monday-Friday 8:00a.m.-4:00 p.m. (Central Standard Time)

    Nashville
    6604 Centennial Blvd.
    (615) 741-4560
    Service Hours: Monday-Friday 8:00 a.m.-4:00 p.m. (Central Standard Time)

    Memphis
    6340 Summer Ave.
    Telephone: (901) 543-7920
    Service Hours: Monday-Friday 8:00 a.m.-4:00 p.m. (Central Standard Time)

    Memphis
    2714 Union Avenue Extended
    Service Hours: Monday-Friday 8:00 a.m.-4:00 p.m. (Central Standard Time)

    Knoxville
    7320 Region Lane
    (865) 594-6399
    Service Hours: Monday-Friday 8:00 a.m.-4:00 p.m. (Eastern Standard Time)

    Chattanooga
    6502 Bonny Oaks Drive, 37416
    (423) 634-3127
    Service Hours: Monday-Friday 8:00 a.m.-4:00 p.m. (Eastern Time)

    NOTE: There are four (4) additional reinstatement offices throughout the state that process reinstatements by appointment only. You may call for information regarding days/hours of service. Go to Office Locations for a complete listing of the driver license offices that offer reinstatement services.

    The Driver License Service Centers cannot give license reinstatement requirements over the phone. To obtain reinstatement requirements you will need your driver license number available prior to visiting www.tennessesanytime.org/tndlr/. For more information call toll-free (866) 903-7357, (615) 741-3954, or email FinResp.Safety@tn.gov

    NOTE: Please allow two business days for an e-mail response.

  5. By writing:

    Tennessee Department of Safety
    Financial Responsibility Division
    PO BOX 945
    Nashville, TN 37202

    If you send your written request by courier or overnight mail, please use the following address:

    Tennessee Department of Safety
    Financial Responsibility
    1150 Foster Ave.
    Nashville, TN 37210

    Please note, all overnight deliveries are handled on a "first come, first served" basis with all other incoming mail.

    NOTE: Please allow two weeks for a written response.

Additional Information

When contacting us, be sure to include the following information:

  1. Full name, and any other names used (maiden, married, etc.)
  2. Date of birth
  3. Driver license number (if known)
  4. Social Security Number (if known)
  5. Current mailing address
  6. Reason for cancellation, suspension, revocation (if known)
  7. Daytime phone number

For more general driver license information (general info, office locations, online services etc.) visit Driver Services.

Back to Driver Services FAQs