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Frequently Asked Questions

Question 9

What do I do if my license has been cancelled, suspended or revoked?

Answer: There are five ways to contact us for this information:

  1. Go online to apps.tn.gov/tndlr/reinstate-instr.html then click the option to "Restore your Driving Privileges."

  2. Toll-Free: 1-866-903-7357

    By Fax: (615) 253-2093

    NOTE: Examiners are on duty Monday-Friday 8:30 a.m. to 4:30 p.m. Central time. However, information can be obtained 24 hrs a day 7 days a week through our automated system if you know your TN driver license number.

    TTY OR TB USERS SHOULD HAVE THE RELAY SERVICE CALL (615) 532-2281

  3. You may visit the following offices

    Davidson County
    Reinstatement Driver Service Center
    1601 Murfreesboro Road
    Nashville, TN 37217
    615-741-2541
    Reinstatements
    Monday thru Friday
    8:30 a.m. to 5:00 p.m. (Central Time)

    Greene County
    Reinstatement Driver Service Center

    1210 Hal Hernard Road
    Greenville, TN 37743
    423-638-3285
    Reinstatements
    Monday thru Friday
    8:30 a.m. to 5:00 p.m. (Eastern Time)

    Hamilton County
    Reinstatement Driver Service Center
    2120 Northgate Park Lane, Suite 160
    Chattanooga, TN 37415
    423-875-4215
    Reinstatements
    Monday thru Friday,
    8:30 a.m. until 5:00 p.m. (Eastern Time)

    Knox County
    Reinstatement Driver Service Center

    430 Montbrook Lane
    Knoxville, TN 37919
    865-690-6393
    Reinstatements
    Monday thru Friday
    8:30 a.m. to 5:00 p.m. (Eastern Time)

    Obion County
    Reinstatement Driver Service Center
    1604B West Reelfoot Avenue
    Union City, TN 38261
    731-884-2133
    Reinstatements
    Monday thru Friday
    8:30 a.m. to 5:00 p.m. (Central Time)

    Shelby County
    Reinstatement Driver Service Center
    Hickory Ridge Mall, Suite 502
    6075 Winchester Rd.
    Memphis, TN 38115
    901-543-7920
    Reinstatements
    Monday thru Friday
    8:30 a.m. to 5:00 p.m. (Central Time)

    NOTE: Go to Office Locations for a complete listing of the driver service centers that offer reinstatement services throughout the state that process reinstatements including the days and hours of service.

    The Driver License Service Centers cannot give license reinstatement requirements over the phone. To obtain reinstatement requirements you will need your driver license number available prior to visiting apps.tn.gov/tndlr/. For more information call toll-free 1-866-903-7357.

  4. By writing:

    Tennessee Department of Safety and Homeland Security
    Financial Responsibility Division
    PO BOX 945
    Nashville, TN 37202

    If you send your written request by courier or overnight mail, please use the following address:

    Tennessee Department of Safety and Homeland Security
    Financial Responsibility
    1150 Foster Ave.
    Nashville, TN 37243

    Please note, all overnight deliveries are handled on a "first come, first served" basis with all other incoming mail.

    NOTE: Please allow two weeks for a written response.

Additional Information

When contacting us, be sure to include the following information:

  1. Full name, and any other names used (maiden, married, etc.)
  2. Date of birth
  3. Driver license number (if known)
  4. Social Security Number (if known)
  5. Current mailing address
  6. Reason for cancellation, suspension, revocation (if known)
  7. Daytime phone number

 

For more general driver license information (general info, office locations, online services etc.) visit Driver Services.

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