Anthem Data Breach Impacts Amerigroup Members

Friday, March 06, 2015 | 12:25pm

Members to be notified and offered identity theft protection services

NASHVILLE – TennCare members potentially impacted by the recent data breach of Anthem’s information technology system will begin receiving notification letters from Amerigroup on March 25, 2015.  Anthem owns Amerigroup which is one of the health plans operating within the TennCare Managed Care Organization network.

As soon as Anthem officials became aware of the breach they began taking steps to determine the scope of the breach, notify members of the issue and offering all members with 24 months of free identity theft protection services.  Anthem estimates more than 246,000 TennCare Amerigroup members have been impacted by the data breach discovered on Jan. 29, 2015.The information affected may include names, dates of birth, social security numbers, healthcare identification numbers, addresses and employment information.   No credit card or banking information or medical information such as claims, diagnostics or test results are believed to have been affected.

TennCare and the Tennessee Department of Commerce and Insurance encourage Amerigroup members to enroll in free identity theft repair and credit protection services to protect themselves from potential fraud and identity theft. Anthem is offering 24 months of free identity theft repair and credit monitoring services to current or former Tennessee members of an affected Anthem plan, dating back to 2004. Members do not have to wait to receive a notification letter to sign up for the services.  Members can sign up or obtain more information by visiting  or calling 1-877-263-7995.

While Anthem is coordinating with the FBI and taking other measures to investigate the breach, the Bureau of TennCare is working with Amerigroup to ensure all members’ personal information, including protected health information, is secure.  If members have questions regarding their Amerigroup membership status they can contact Amerigroup customer service at 1-877-263-7995.