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Policies

Policy Index

TennCare policies are listed below in alphabetical order. Policies are categorized according to their functional area, and each policy is identified by a number consisting of the year it was finalized and its category (e.g., policy BEN 05-001 was the first Benefits policy finalized in 2005). These are the categories, or functional areas in which policies are placed.

Note: TSOPs are now included in the Policy Index.

Category Key

Appeals Processes AAP
Benefits BEN
Contractors CON
Cost Sharing COS
Eligibility, Enrollment & Disenrollment EED
Fraud and Abuse F&A
HIPAA Policies HIP
Long Term Care LTC
Organization ORG
Payment Issues PAY
Providers PRO
Quality of Care QC
Reporting REP

Click on the policy number of the policy statement desired.

Subject Policy Number
Addressing Issues Affecting the Actuarial Soundness of TennCare Rates PAY 08-001 (pdf)
Aliens, qualified, and refugees EED 06-002 (pdf)
Aliens, undocumented EED 05-001 (pdf)
Capitation, payment and methodology for withhold and non-compliance PAY 06-001 (pdf)
Claims processing, timely filing and prior authorizations PAY 06-002 (pdf)
Confidentiality of enrollee information HIP 06-001 (pdf)
Cost effective alternatives BEN 08-001 (pdf)
Dental, coverage of adult services in a hospital emergency Room BEN 06-002 (pdf)
Encounter Data & Direct Fee-for-Service Claims Reporting CON 08-001 (pdf)
EPSDT  
  • Overview
TSOP 036
  • Outreach and informing requirements
TSOP-036
Addendum 1
  • Coordination of EPSDT services
TSOP-036
Addendum 2
  • EPSDT screening requirements
TSOP-036
Addendum 3 (pdf)
  • Interperiodic screening requirements
TSOP-036
Addendum 4
Erectile dysfunction medications BEN 06-001 (pdf)
False Claims Act Policy F&A 08-001 (pdf)
Hospice BEN 07-001 (pdf)
Hospice and Patient Liability PAY 07-001 (pdf)
Incarcerated people, eligibility of EED 06-001 (pdf)
MCCs' Responsibilities to Provide Services to TennCare Children Receiving Special Education Services CON 07-003 (pdf)
Medicaid State Plan ORG 06-003 (pdf)
National Provider Identifier (NPI) PRO 07-001 (pdf)
Newborns, Coverage and Billing, Assignment of CON 08-002 (pdf)
Orthodontia providers QC 05-001 (pdf)
Policy manual ORG 06-002 (pdf)
Minimum Requirements for Provider Directories CON 06-001 (pdf)
Refugees EED 06-002 (pdf)
Rules ORG 06-004 (pdf)
Seeking Payment from a TennCare Enrollee PRO 08-01
Services Paid For More Than Allowed Amount CON 07-001
Services Paid For More Than Billed Amount CON 07-002
Surveys, responses to ORG 06-001 (pdf)
Third party copays and deductibles, MCCs’ and providers’ responsibilities CON 05-001 (pdf)

Medical Necessity Guidelines

 

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