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Managed Care Organizations

TennCare services are offered through managed care entities. Medical and behavioral services are covered by "at risk" Managed Care Organizations in each region of the state, and each participating MCO creates their own contracts with providers, maintains their own fee schedules, and has their own in-network specialists and providers.

You can contact the Provider Relations hotline at each of the MCOs in order to find information about fee schedules, becoming a TennCare Provider, or finding TennCare Specialists. The contact information for the MCOs is listed below.

West Tennessee Health Plans

Health Plan Provider Services
UnitedHealthcare Community Plan
UnitedHealthcare Community Plan
3175 Lenox Park Blvd. Suite 400
Memphis, TN 38115

1-800-690-1606
BlueCare
BlueCare
85 N. Danny Thomas Blvd.
Memphis, TN 38103

901-544-2148
or
1-800-468-9736
TennCare Select
TennCare Select
801 Pine Street
Chattanooga, TN 37402-2555
FAX: (423) 752-6790

1-800-276-1978
After hours:
1-800-299-1407

Counties: Benton, Carroll, Chester, Crockett, Decatur, Dyer, Fayette, Gibson, Hardeman, Hardin, Haywood, Henderson, Henry, Lake, Lauderdale, Madison, McNairy, Obion, Shelby, Tipton and Weakley

Middle Tennessee Health Plans

Health Plan Provider Services
UnitedHealthcare Community Plan
UnitedHealthcare Community Plan
10 Cadillac Dr. Suite 200
Brentwood, TN 37027
1-800-690-1606
AMERIGROUP
www.amerigroupcorp.com
Community Care
Three Lakeview Place
22 Century Blvd., Suite 310
Nashville, TN 37214
1-800-600-4441
TennCare Select
TennCare Select
801 Pine Street
Chattanooga, TN 37402-2555
FAX: (423) 752-6790
1-800-276-1978
After hours:
1-800-299-1407

Counties: Bedford, Cannon, Cheatham, Clay, Coffee, Cumberland, Davidson, DeKalb, Dickson, Fentress, Giles, Hickman, Houston, Humphreys, Jackson, Lawrence, Lewis, Lincoln, Macon, Marshall, Maury, Montgomery, Moore, Overton, Perry, Pickett, Putnam, Robertson, Rutherford, Smith, Stewart, Sumner, Trousdale, Van Buren, Warren, Wayne, White, Williamson and Wilson

East Tennessee Health Plans

Health Plan Provider Services
BlueCare
BlueCare
801 Pine Street
Chattanooga,TN 37402-2555
FAX: (423) 752-6790
1-800-468-9736
After hours: 
1-800-299-1407
UnitedHealthcare Community Plan
UnitedHealthcare Community Plan
2035 Lakeside Centre Way Suite 200
Knoxville, TN 37922
FAX: (865) 690-1941
1-800-690-1606
TennCare Select
TennCare Select
801 Pine Street
Chattanooga, TN 37402-2555
FAX: (423) 752-6790
1-800-276-1978
After hours:
1-800-299-1407

Counties: Anderson, Bledsoe, Blount, Bradley, Campbell, Carter, Claiborne, Cocke, Franklin, Grainger, Greene, Grundy, Hamblen, Hamilton, Hancock, Hawkins, Jefferson, Johnson, Knox, Loudon, Marion, McMinn, Meigs, Monroe, Morgan, Polk, Rhea, Roane, Scott, Sequatchie, Sevier, Sullivan, Unicoi, Union and Washington

Former Plans

* As of 1 Jan 2009 the plans below are no longer providing current services. The plans are listed below in the event you have questions about pending claims.

Health Plan Provider Services
PHP TennCare (East)
Provider Claims address:
P.O. Box 22949
Knoxville, TN 37933

Provider Appeals address:
P.O. Box 23347
Knoxville, TN 37933-1347
865-470-8412

1-800-705-5248

Fax 865-374-4330
TLC (West)
TLC Family Care Healthplan
1407 Union Avenue, 11th Floor
Memphis, TN 38104
901-725-7100 (Shelby County)
or
1-800-473-6523 (outside of Shelby County)
UAHC (West)
1769 Paragon Suite 100
Memphis. TN 38132
901-346-0064
Unison (West)



1-800-600-9007