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In August 2000, Tennessee Housing Development Agency (THDA) was awarded a Performance Based ACC Contract with the US Department of Housing and Urban Development (HUD) for oversight of properties with Section 8 Housing Assistance Payment Contracts. The Section 8 Contract Administration Division has responsibility for the majority of HUD's Performance Based Section 8 properties in Tennessee and is also a traditional contract administrator for a small portfolio of Performance Based Section 8 properties for which THDA is the mortgage holder.

Contract Administration services include:

• Voucher review and payment
• Processing of contract renewals
• Processing rent adjustments
• Investigating resident complaints and concerns
• Management and occupancy reviews
• Monitoring Exigent Health and Safety issues resulting from REAC inspections
• Processing Special Claims
• Technical assistance on TRACS transmissions and processing HUD 50059s

HUD services include:

• Approval of withdrawals from Reserve for Replacement or Residual Receipt accounts
• Physical inspections
• Year-end audit reviews

Note: If THDA is the mortgagee on the property, the above functions have been, and and will continue to be, performed by THDA.

Property residents with inquiries or complaints should contact the Contract Administration Department at Section8residentcomplaints@thda.org or through THDA's toll-free number: 1.800.314.9320.

Contract Administration offices are located at: 404 James Robertson Parkway, Suite 1200, Nashville, TN 37243-0900.