According to Tennessee Regulatory Authority Rule 1220-4-11-.01, "a telephone solicitor is any natural person, firm, organization, partnership, association or corporation, or a subsidiary or affiliate thereof, doing business in [Tennessee], who makes or causes to be made a telephone solicitation, including, but not limited to, calls made by use of automated dialing and announcing devices or by a live person. Telephone solicitation means any voice communication over a telephone, originating from Tennessee or elsewhere, for the purposes of encouraging the purchase or rental of, or investment in, property, goods, or services.
Businesses wishing to engage in telephone solicitation of residential subscribers within the state of Tennessee must purchase a copy of the "Do Not Call" register. This register will contain the telephone numbers of consumers who prefer not to be solicited. In addition, all telephone solicitors should obtain a copy of "Tennessee Code Annotated Title 65, Chapter 4, Part 4" and the "Permanent Rules" of the Tennessee Regulatory Authority "Chapter 1220-4-11".
To obtain a copy of the register, solicitors must complete an application and pay an annual fee of $500. The fee provides access to the list and will be due on May 1st of each year. The fee will cover the time period from July 1st to June 30th of the following calendar year.
The list will contain the residential telephone numbers of registered consumers only. Names and addresses will not be on the list.
No. Only residential subscribers are allowed to participate in the program.
The TRA will be updating the "TN Do Not Call" register on a monthly basis. Therefore, it will be necessary for businesses to update their solicitation lists as frequently to match the TRA updates. To make this possible, each month the TRA will deliver to your business an updated register by E-mail, CD-ROM, or FTP transfer.
After receiving the updated register, you are allowed up to 30-days to revise any outdated solicitation lists.
There is no additional cost for this service.
No. Each business soliciting in Tennessee is responsible for securing and maintaining its own official version of the register.
Yes. The law applies to all telephone solicitation regardless of origin whereby calls terminate within the state of Tennessee.
Businesses who unlawfully call numbers on the register will be in violation of Tennessee law "T.C.A.§65-4-405" and "Rule 1220-4-11-.07" and will be subject to to fines up to $2,000 per incident. For information, see "Telephone Solicitation Regulations" on this web site.
More information about the duties, responsibilities, and scope of the "Tennessee Do Not Call" program can be found in the TRA Rules section of this web site.