Directory Assistance Conditions and Exemptions

1. BellSouth allows three (3) Directory Assistance calls per month for residential and business subscribers with an allowance of two (2) inquiries per directory assistance request. Persons who are either 65 years of age or older or unable to use a telephone directory because of visual and/or physical impairments will not be charged for directory assistance. In addition, persons who have visual and/or physical impairments only, regardless of age, will receive directory assisted call completion at no charge.

2. Sprint/United allows for six (6) free Directory Assistance calls per month for residential and business subscribers with an allowance of two (2) inquiries per DA request for other Sprint/United numbers. Persons who are 65 years of age and older, or who are unable to use a telephone directory because of visual and physical impairments, will not be assessed a DA fee. Residential subscribers living with persons 65 years of age or older will not be charged for DA. These exemptions do not apply for Directory Assistance inquiries for telephone numbers outside of the Sprint/United calling area.

3. AT&T allows up to fifty (50) Directory Assistance inquiries per month for residential customers with physical, visual, and/or learning disabilities on Intrastate (in-state) requests.

4. MCI does not currently charge for Directory Assistance.

5. Sprint Communications allows for two (2) inquiries per DA request.

**Notice**