Tennessee Student Assistance Corporation
Richard G. Rhoda, Executive Director
Contact Us
TSAC maintains its administrative offices in Nashville, Tennessee. Its Federal Family Education Loan Program is serviced by NGS, LLP, a full service agent, located in Jacksonville, Florida. Applicable hours, addresses, and phone numbers are listed below.
TSAC Contact Information:
Mailing Address
404 James Robertson Parkway
Suite 1510, Parkway Towers
Nashville, TN 37243-0820
Phone Numbers
Local - (615) 741-1346
Tennessee Financial Aid Information - (800) 342-1663
FAX - (615) 741-6101
E-mail Address
TSAC.Aidinfo@state.tn.us - For General Financial Aid Questions and Comments
Student Loans and Federal Family Education Loan Program (FFELP)
Contact Information
Hours of Operation
8:00 AM to 5:00 PM EST Monday through Friday
Phone Numbers
Loan Information: (800) 257-6528
NGS/TSAC - FFELP Full Servicing Unit
NGS FAX - (904) 281-7373
e*Signature Hot Line - (877) 993-7445
e*CLIPS Hot Line - (800) 535-4357
SSCH Hot Line - (877) 457-7724
Loan Payments
TSAC
c/o NGS
P O Box 41229
Jacksonville, FL 32203
Correspondence
TSAC
c/o NGS
P O Box 41226
Jacksonville, FL 32203
E-mail Addresses
Loan Maintenance:
loanmaintenance@guarantorsolutions.com
NSLDS:
nslds@guarantorsolutions.com
Federal Default Fee Billing:
feebilling@guarantorsolutions.com
New Application Processing Questions and Comments:
applications@guarantorsolutions.com
The Tennessee Student Assistance Corporation is a recipient of taxpayer funding. If you observe an agency director or employee engaging in any activity which you consider to be illegal, improper, or wasteful, please call the state comptroller’s toll free hotline: 1-800-232-5454.
