Tennessee Department of Veteran Affairs

Customer Survey

TN DEPT OF VETERANS AFFAIRS PLEASE TELL US HOW WE ARE DOING.
Please take a moment to tell us about your experience at TDVA. You can print this off and drop it in the mail or complete it online.
LOCATION:
How would you rate our location? Convenient Somewhat convenient Poor	How would you rate our services? Great Generally good Poor
What service did you need? New Claim Amended claim Change Address Other	How would you rate the representative? Very Knowledgeable Somewhat knowledgeable Needs training
Were you seen immediately by a representative? yes no	Does your representative keep you up to date on your request? yes no
How would you rate the staff? Friendly and helpful Average Poor service	Do you visit us often? First time No As needed
How can we better serve you?
Was your overall satisfaction of this location good? Yes No
About You (optional)
Name	E-mail
Address	Phone
City State ZIP Code

Thank you for your participation! TDVA 215 8th Avenue North Nashville TN 37243