The Tennessee Department of Human Services has upgraded its systems, with a new one-stop-shop to apply for benefits, manage your case, file an appeal, and more. Click the tile below to access the new One DHS Customer Portal, or click here to learn more.

Apply Online - One DHS Customer Portal

Start your journey in applying for services by creating a One DHS Account or logging into the One DHS Customer Portal. From the One DHS Customer Portal you can access applications for SNAP, Families First, Child Support, Child Care Payment Assistance, upload documents, check case status, file an appeal and much more. 

Instructions for Setting up a One DHS Customer Portal Account

Adult Protective Services - Report Abuse and Neglect

Under Tennessee law, citizens have a duty to report abuse, neglect or exploitation of other persons. Anyone who has reasonable cause to suspect an adult has, without consent, suffered abuse, neglect, or exploitation can report such an incident online.

Find Child Care

Parents and caregivers can learn about services offered by child care providers in their area using distance, provider name, rating, or age restrictions search functions.

Track Child Support Payments

Parents and caregivers can track and review processed child support payments using this secure online portal. Custodial parents (or caregivers) can also use the portal to review remittance advices and monthly statements.

Pay Child Support Online

Non-custodial parents (and employers) can use this secure online portal to submit child support payments with a credit card or an e-wallet account. Payment requires separate log-in credential from the DHS account. 

Child Support Calculator

An online tool that can be used to estimate child support payment amounts.