Case Manager Minimum Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree. 

Applicants for this class must:

  • Complete a criminal history disclosure form in a manner approved by the appointing authority
  • Must agree to release all records involving their criminal history to the appointing authority
  • Must supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint-based criminal history records check
  • Submit to a review of their status on the Department of Health's vulnerable person's registry
  • Possess a valid motor vehicle operator's license at the time of appointment in some positions
  • Upon appointment, successfully complete a prescribed course of training offered by the Tennessee Department of Children's Services.

Must meet all the above qualifications, PLUS experience equivalent to one year of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.

Must meet all the above qualifications, PLUS experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.

Substitution of Graduate Education for Experience: A graduate degree in social work or a related behavioral science field may be substituted for the required experience on a year-for-year basis, to a maximum of one year (e.g., 36 graduate quarter hours may be substituted for one year of the required experience).

Must meet all the above qualifications, PLUS experience equivalent to three years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.

Substitution of Graduate Education for Experience: A graduate degree in social work or a related behavioral science field may be substituted for the required experience on a year-for-year basis, to a maximum of one year (e.g., 36 graduate quarter hours may be substituted for one year of the required experience).