Self-Service Kiosk Instructions

Driver Services Transactions Available at Self-Service Kiosks

Renew Driver License or Photo ID
In order to renew your Driver License or photo ID, you will need either your driver license number, photo ID number, or social security number.  After logging in, select the renewal option and follow the prompts on the screen to renew your license or photo ID. 

Duplicate (Replacement) License or Photo ID
To replace your license or photo ID, you will need either your driver license number, identification number, or social security number. If the expiration date is less than 1 year, then you have the option to renew. After logging in, you must select a duplicate transaction or the renewal option, if eligible. 

Address Change
To process an address change on your license or photo ID, you will need either your driver license number, identification number, or social security number. If the expiration date is less than 1 year, then you have the option to renew. After logging in, you must select the duplicate transaction or the renewal (if eligible) option. 

Advance to a GDL Intermediate Unrestricted License
To advance to a Graduated Driver License, you must be 17 years old and have held your Intermediate Restricted License for one (1) year without any violations. You will need either your driver license number, identification number, or social security number.  If you are under age 18, select “Upgrade” to go from Intermediate Restricted (IR) to Intermediate Unrestricted (IU), if you have held your current credential for more than one (1) year without any violations. If you are over age 18, select “Graduate to Class D.” 

Pay Reinstatement Fees
If you are on a Reinstatement Payment Plan, you must visit a Reinstatement Center. Any payments processed at the Self-Service Kiosk will not be applied to the Reinstatement Payment Plan.

To pay Reinstatement Fees on the Self-Service Kiosk you will need to enter either your driver license number, identification number, or social security number.  When prompted, select “Pay Reinstatement Fee.” 

After completing reinstatement requirements and paying all applicable fees, reissuance of a new license is required. Additional documentation may be required for reissuance. You must see a Driver License Examiner to complete your transaction.

Request a REAL ID
Additional documentation is required to request a REAL ID. Click here for more on REAL ID document requirements.  Remember all documents must be originals or certified. Faxes or photocopies cannot be accepted.

To exchange your current TN license, photo ID, or permit for a REAL ID, you will need your driver license number, identification number, or social security number. If the expiration date is less than 1 year, then you have the option to renew. 

Note: Commercial Driver License (CDL), Temporary Licenses/Photo ID (X-Series) or, Non-Expiring Licenses (Permanent ID, Code 30) transactions cannot be processed on the self-service kiosks.  
 

Self-Service Kiosk Locations

Note: Kiosk location service hours and availability may vary. Please check with the kiosk location before visiting.

Note: The self-service kiosks cannot accept cash or check. A credit or debit card is required to use a self-service kiosk.